Episode 152 39:20

How to Scale & Sell Your Company For Millions - with Nick Bradley

Are you building a business that gives you an income, or an asset that could eventually give you financial independence? The distinction shapes how you invest, scale and prepare for an exit, particularly when the business still depends on you. Selling on your terms begins with understanding what you want your wealth and your life to look like, rather than chasing a revenue milestone.

Dawn McGruer is joined by Nick Bradley, an adviser and mentor to entrepreneurs with a background in private equity, to explore what makes a business sellable. They examine the choices between lifestyle and growth businesses, the role of profit and cash flow in valuation, and why reducing founder dependence matters. Their conversation also unpacks exit options and the difference between a headline sale price and the money an owner actually takes away.

For female founders scaling towards seven figures, this episode offers a clearer framework for thinking beyond day-to-day income. Whether an exit is your ambition or simply a future possibility, you will gain a more deliberate perspective on building a profitable business that supports the freedom you want.

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Episode Highlights

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  1. 3:11Understanding Succession Plans and Sellable Businesses
  2. 8:02Lifestyle vs. Growth Businesses
  3. 11:04Types of Businesses and Marketability
  4. 13:28Preparing for a Business Exit
  5. 17:37Challenges and Opportunities in Scaling Businesses
  6. 28:34Financial Management and Due Diligence
  7. 34:36Embarrassing Business Stories
  8. 40:17Final Thoughts and Takeaways

Full Episode Transcript

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This transcript was created automatically and may contain small errors.

Hey, it's Dawn McGruer, the Business Growth Coach, and welcome to Dawn of a New Era, the podcast where we talk all things health, wealth and happiness, and where founders share the good, the bad and ugly of being an entrepreneur. Welcome to Dawn of a New Era with myself, Dawn McGruer, the Business Growth Coach, and today we have Nick Bradley, good friend of mine who has joined us to talk about how to scale profitable businesses that thrive without the business owner having to be there. And I think one of the things that I talk a lot about with clients is that what do they actually want? Like, what does it look like, you know, in terms of selling a business?

Do you want to exit? And this is a question that a lot of people don't know the answer to. So, Nick, tell us a little bit about you and your background. It's a pleasure to be here, Dawn, so thank you for having me on the show today.

I'll try and keep this succinct. You can probably tell by the accent that I'm not necessarily from the UK by origin. I'm Australian. I moved to the UK in 2003.

I was supposed to be coming over for a nine-month secondment. I was working for a big media company at the time, and as luck would have it, I met my wife, and now 20-odd years later, two young daughters, I'm here. So my background is pretty mixed and varied. I started off with my own business as an 18-year-old, a gym business that I had in Adelaide, South Australia, and it was actually focused on personal training, one-to-one training.

And back then, we're talking early '90s, no one knew what a personal trainer was. It's quite common these days. So most of my clientele were high net worth individuals. It was very much a luxury to have a personal trainer.

So I scaled that company to sell it at 21 for 3,000 Australian dollars. So much money, right? I often say that I redeemed myself. No, no, no, three thousand.

I joke and say it's a Starbucks coffee these days, right, with exchange rates and everything else. There's a lot of things that happen. So by starting a business and understanding what that felt like, I realized I didn't really want to do that again. So I went into the world of corporate for the next couple of decades, and I worked for some of the biggest media companies in the world, including News International under Rupert Murdoch and another business called Getty Images out of New York.

So I had this amazing career in what I call the world of corporate. And then that opened up the world of private equity. And for those who haven't heard of that, that's an entity in its own right. We can go into who that is and what that is and things like that if you'd like.

But effectively, you go and buy companies, you scale them, you sell them for a lot more than what you paid for them. So I did that for over a decade and got involved in something like 117 acquisitions and 26 business exits over that time. So that was a lot of fun, not without its peril as well. And then in 2018, I decided, you know what?

I can't be in that world anymore. It's quite toxic. It's very much about the money. So I decided to leave that and work solely on the side of the entrepreneurs and business owners, helping them really understand and learn what private equity does successfully to scale companies so they can apply that to their businesses from the outset to create freedom and financial independence.

Yeah, I think so many people listening to this will be in a position where they have built something that has been their passion and their dream, but they may not have a true idea of where that business is actually going long term. And how many of us actually think about what is our succession plan, like what we do with the business, and is the business even sellable? So can we dig into, first of all, how do we start to identify, like, what our succession plan is, and what is categorized as a sellable business? Let's start with the idea of entrepreneurship and what that's about, because it lends itself into the question.

Because I think a lot of people start businesses for different reasons, but a lot of it is the belief and understanding and vision of freedom. And sometimes, you know, it's by necessity. You know, they might lose a job and they can't get a job, so they have to start a business. But either way, you know, you want this idea of having more control over your life and your lifestyle and all those sort of things.

And as people lean into that and try and build something that creates that, sometimes people find that easier than others, but more often than not, it's a journey. It's never a linear process. But there is a point where, I suppose, the epitome of freedom, right, is having something that, you know, potentially could be acquired by someone else for what I call life-changing money or total financial independence. And not everyone has that as a goal or an outcome.

I mean, everyone has to exit their business, the thing that they've created at some point. There's no argument against that, even if that's by, you know, you die one day still having your business. But either way, you have to exit. The thing I pose to people is, how do you do that on your terms?

So whether that's having someone that takes over your business, so some form of succession plan, whether that is having a business that can be sold for millions and millions of dollars, what I like to impress on people is that these are just outcomes based on what you are trying to achieve in your entrepreneurial journey. And any possibility is possible, right? Anything that you kind of create is possible as long as you understand the mechanics of what you're trying to build towards with clear vision of what you're trying to create. There are eight different exit options, Dawn, if you really want to get into the mechanics of it.

I'm intrigued to know what they are, so yeah, definitely. Well, without sort of delving into the kind of, you know, having to sort of leave your business because of disability or death, we'll park that one for a second. But there is a piece within that. You've got four internal options and you've got four external options.

So the internal options are things like, I'm going to sell the business to a partner, I'm going to sell it to employees. There's things like management buyouts and management buy-ins and things like that, where you're selling it to a cohort of the leadership team, giving it to your family, all of those sort of things. They're internal sort of options. And normally when a business has a certain amount of scale, normally a smaller business.

They're the only options that you have, okay, other than, you know, sort of closing the thing down, which we'll get into. External options. This is where you can sell the business to a financial buyer like private equity, so my background. You can sell the business to a strategic buyer like a competitor of yours, so another company buys your company.

You can create what is called an IPO, so a public offering where you effectively sell your business, even though it's more of a capital raise, but you're kind of having the public buy shares in your business. And then there's things called liquidation and recapitalization. And liquidation is obviously the closing down of a business, so you bring a liquidator in to effectively sell off the assets. That's not usually a great exit for people.

It's usually when there aren't any other options. And recapitalization is where you have other financing go into your business, so you can take money off the table over time, but you still have shares. So there are all different types of exits. Some you're giving away full control, other times you're keeping some control.

But really, if you unpack all of that, there are options for that entrepreneur to create whatever that freedom and financial independence goal is for them. I think the thing is, is a lot of people will have a desire to create something that's a lifestyle business. Some people will create a business where their maybe team is lean, and they're in a position where they are the actual person delivering the service or whatever. How does somebody decide whether actually becoming a sellable business is right for them?

Because there's many different things you could do at any point, and I guess is the timeline. Like if someone's in their twenties or thirties, they're probably not thinking about what they're going to do when they're retiring, but they probably should be. If we start number one with— How does someone decide on if having a sellable business is right for them? Is that a process that you can go through?

There's a predictable journey of entrepreneurship. Think of it like stage gates. There are points where you can jump off if you want to, or stay where you are and all that sort of thing. And there are certain decisions that you make through that journey which actually take you down one path that you can't really go back from.

And I'll explain that because I think it's important for people to understand who are listening to this. So obviously every business starts up, which is technically a startup, and that tends to be, you know, a fun time. It's creative. It's chaotic.

Not too much complexity. But there's a point where, you know, people start to struggle when they want to kind of make it bigger, because the sheer definition of scaling is really about bringing more people and process and complexity into your business. So I often like to say that there are two pathways, a bit like Choose Your Own Adventure. You've got the lifestyle pathway, and you've got the growth pathway, okay, sometimes called performance.

But either way, the lifestyle pathway is where you're not really building a business to sell. You're building a business that's going to create, you know, income and cash flow for you to have an extraordinary life in whatever that definition, again, is for you. And the reason that's an important distinction is that if you're building a lifestyle business, it's not really going to normally be something that becomes complex, because that's going to ruin your lifestyle. As soon as you have to work more in the business, that's going to reduce your freedom.

The other thing also is you'd like to take money out. So often people who have a lifestyle business, they're thinking about their income, not what that money could be used for to grow the business. So in that pathway, and I often encourage people to build a lifestyle business first, because a lifestyle business normally has to create profit for them, and they can get enjoyment and freedom. But the other side of the coin is the growth business.

And the growth business is where that entrepreneur or that team is investing every profit that they possibly can back into the growth. So they're probably not paying themselves very much. They're probably putting, like, years and years and years of kind of sweat into their businesses on the premise that one day someone's going to buy the business for a lot of money, and that's when they realize.

is all the fruits of their labor. Here's the distinction. If you go and raise money, certainly institutional money, like you might go to a friend or family, that's slightly different. But if you start to bring in angel investors or venture capital, as soon as you do that, no one's putting money into an entity unless it's a growth business because they expect to get the return usually when the business is sold.

So if you ever kind of think, hey, I'm going to build a business and raise all this money and I'm going to have all this fun, realize that you might be bringing in a boss earlier than you thought. Yeah, definitely, and having authority to abide to, yes. Exactly. So you can go from lifestyle business to a growth business.

You can make that transition at some point. That does happen. Sometimes people start a business with no intention of selling it. It becomes very successful that they go, well, hold on, maybe I can now, you know, have this kind of thing that can be sold.

But if you start with the whole, it's a growth business and then I want it to become a lifestyle business, it depends on the choices. Some choices, as I said, take you down a path that you can't come back from. And I think it's interesting because I've got multiple businesses and I've talked to you about this in terms of obviously what to do. And it's definitely a choice that is not for the faint-hearted.

I know a lot of, obviously, founders who have started the businesses. Some have raised all of the money themselves, and then they've got, you know, investment further down the line. Some people have started off with sort of incubator funds and things like that. I would say a majority of people probably listening are in businesses where they have started with a passion project.

So if you think about the types of businesses, obviously there are service-based, product-based, things like that. Service-based businesses, are they more difficult to, or are they less appealing for people to buy because the service maybe relies on the person versus, like, a product where the brand is in its entity? How does that work with the different types of businesses? I think they've got different strategies around them.

So I like service businesses, and in terms of acquisitions and things like that that I used to do in private equity, the majority were service businesses. And the reason for that is they don't normally take too much capital intensity to be able to grow and scale. Like, I don't believe in the idea that everything should be a service. I believe in the concept of a productized service.

So you have this idea that things can operate within a box, even though the actual delivery is some form of service to the end user. But the problem with a product-based business is that you normally have to have the management of cash flow. You've got to buy the product maybe first and then try and sell it. You've got all these different kind of things going on.

So if you think about what does an investor like? An investor likes something which is low risk and high margin. And so you can create that from both entities. But the other thing about risk is starting a service business is not that risky.

You just need to know how to scale it. If it's all about you, then it's not sellable, right? So that's why you have to kind of make that leap from lifestyle to a scale-up, like we just talked about, and that's where some people become unstuck. And certainly where I've built my whole, I suppose, advisory and mentoring niche is around helping people make that jump.

Yeah, and I think the thing is, is with my academy, I was talking to you about this before, obviously when I first started, it was very much around my brand and me as a personal brand. And then as it grew into sort of a private university, it became its own corporate commercial brand. And then at that point, I could start to see more, you know, how it would be a sellable asset. So it can start one way and obviously go another.

How long do people normally need to prepare and do all the due diligence and everything? So if someone's listening to it now thinking, do you know what, in the next sort of three to five years, I want to exit, like, is that the sort of time planning they need to be at, or? Yeah, I say minimum. Well, it depends on how...

How well the foundations are of the business and the size and scale based on what it's going to be valued at. So I say between 12 and 36 months is ideal. Sometimes it's more if the business foundations aren't there. Sometimes you kind of find a business that's doing extremely high net profit or EBITDA.

It's built beautifully. Everything runs with systems and processes. The culture is great. The brand is great.

And in that situation, you know, you can assess that company based on what its value would be if it went into the market, and also have an understanding if it would buy it. And that might be a number that that business owner absolutely wants to achieve. What's more typical, though, is someone will come to me and they'll say, Okay, I want to sell my business for X amount of money. You know, in most cases it's an eight-figure number, you know, 20 million, 30 million, 50 million or more.

And I'll go, Okay, well, if that's your number, let's firstly understand: is that what you're actually going to take out? Because sometimes people get confused. They go, Well, hold on, I want to sell my business for 20 million. And I go, You realize that's not what you're going to take.

That might be the enterprise value. Then you've got the tax piece. You've got how much someone's going to actually buy you when they first acquire your business. They're not going to give you all that money up front.

And so people have to understand that. So what often happens is they'll say 20 million, but then all of a sudden it's 30 million, because the amount that they want to have as their wealth, right, is different. So without going into too much of the detail, unless you want to on this, you start, in my opinion, with the number, right? What does my wealth need to be for me to kind of have financial freedom?

Then we work back on what the financial gearing and the strategic gearing of the business needs to look like in order for that outcome to be achieved. And within that, there's different components. Yeah, I think that's really interesting. It's got me thinking, and it's probably got a lot of people's minds going.

See, I see a lot of people talking about these milestones and figures they want to get to. So they're like, Dawn, you know, I want to get to 100K, 200K a month, whatever it is. But really, in my eyes, that's less important. It's more about profit margin.

And I specialize in working with agency models and also bringing kind of service-based businesses in line with that so that there are profit margins of like, you know, 40 or 60 or even 80 percent in those businesses. If someone is obviously building and scaling their business to a profitable, scalable entity, is it the amount of revenue that they're taking in that kind of gets them to the point? I mean, like, do you sell businesses that are six or seven figure, or do businesses have to be a certain size to kind of go down this route? So here's the thing, right?

The value of a business is based on the size and scale of that business to some extent, right? So the bigger the business, generally the higher the multiple that someone will pay, and the multiple is usually based on its profitability, not its revenue. Here's a kind of really interesting distinction. So people who focus on revenue, I mean, obviously you've got to sell something to then make cash flow from it.

But when someone like me comes in to assess a business, I'm more interested in the cash flow because it's the profit that's going to be the difference between how I then scale that company. So you mentioned the question about, you know, can a business that's worth six or seven figures sell? Yes, it can sell, but you've got to understand what the marketplace of business acquisitions look like. So there's a certain threshold of when a private equity firm in particular would start to look at a business, and that's usually around two to three million of net profit or EBITDA.

Once you get up to about five million, so it's a reasonable business, then you open up the full what we call mid-market. Yeah. And the thing that's interesting about that is if your business is below those thresholds, it's like trying to sort of sell anything when there's no buyers. There's no real supply and demand tension.

So you can sell it, but it's going to be lower value, there's going to be less buyers, and the chances of selling are much, much more reduced. So, so much so that if you don't hit those thresholds, most small businesses have a two in ten chance of ever selling. So that's why they get given away to employees or whatever, or they get closed down. Once you go over those thresholds, you have something like an eight in ten chance of selling.

Well, that's really interesting. Yeah, and that's because there's something like, I forget the exact figure, I think it's something like eight to nine thousand private equity firms operate in the mid-market. So as soon as you open up that market, you've just opened up eight to nine thousand potential buyers, which don't exist unless you hit those thresholds. I think one of the things that's really stuck with me, and I hear a lot of people talking about this, is that so many businesses I talk to, they're like, Oh, you know, I'm going to sell my business and whatever, but they are very focused on what cash they're taking out right now.

So when I talk to people who have startups, businesses that maybe are in more of the SaaS or fintech, they're literally running on base costs. Like, what does it cost to run their life until they get to a point? So it's a very different market, I see. Well, there's something just on that.

Sorry to jump in, but this is important, right? If you've got a business that is really profitable and you're taking the cash out and you're spending it or whatever else, that's not necessarily a problem. Because remember, when someone buys it, let's say you're taking out all the cash, let's say it's two million a year. If I buy the business off you, I'm not going to put someone in who's going to expect to take two million out.

I might put in a CEO on a couple hundred grand a year, but then I'm making 1.8 million. So it's not an issue about spending money. It's about whether the business can make money.

And the reason why the SaaS businesses or the technology businesses really struggle is most of them are not profitable. I sit on three boards at the moment of businesses that are moving towards profit, but they're very capital intensive. One is a fintech, the other one is kind of more product-based, but they just haven't got the cash flow. The idea of, Hey, I'm going to build a technology business and sell it for a billion dollars like Elon Musk, I often laugh at people and say, Hey, listen, if you want freedom and financial independence, if that's the goal, that ain't the path.

Yeah. A lady I know, Sunira Madani, sold her business for a billion. There's a lot that goes in.

But only 1.8% of investment actually goes into female-led businesses. And you know that I've set up Her Power Community to really dismantle the stigmas around that. And I think the most shocking thing that I still can't get over is how many female-led businesses in the UK, or even globally, are actually generating over a million.

What's your thoughts around this? I've thought about this question a lot, based on more of kind of the interactions that I have with founders. And it is quite crazy. It feels to me, it feels to me like it's less than 10%.

Yeah. Right, you know, so one in 10 entrepreneurs that I come into some form of conversation with, or whatever else, is a woman. And I kind of, I don't know the answer as to why that's the case. I definitely think in my world of private equity, it's extremely male-dominated, and it's very masculine and very aggressive and assertive and all those sort of things.

And maybe that's intimidating, because I think some of the what you would perceive as successful female founders that I do meet are quite masculine in their outreach and their way of looking too. Yeah. I mean, on the other side, only 14% of VCs and angels are women, which is interesting, you know, on the flip side. I don't think there is a hard and fast answer to it.

I just think it's interesting. I think a lot of people have tried to get funding. I also think there's probably an element of perception out there that women, because maybe they will, you know, start a business and then also have families, that they will sacrifice their passion or business and things to then go into a different thing, a different passion. I don't know.

There are many, I suppose, reasons out there. I definitely want to see how things change over the next year. So for... Entrepreneurs then who are looking to scale profitable businesses, one of the things that we've talked about before is business model.

And I said that 80% of people that I meet, their business model is not actually scalable. They get to a point where they have kind of gone through the turbulent startup, they've got to an element of success, and they find it really hard to grow. And one of the things that I see is that the business model relies on them. So what is your advice around then switching into something that then they are not the central person responsible for, that they could go away on holiday, the business would run perfectly well?

I mean, I'm guessing it's around team. I look at it in terms of three levels of, I call it again similar to stages that someone has to go through. And the first level I call operational freedom. And that's where there are three main components to operational freedom, as far as I'm concerned.

One of them is the clarity of what you're building, so the vision piece. The second is making sure that you have the right team around you to build, to create that vision, and within that, the right processes of how they interconnect and interoperate, and any automation or technology that can make that more efficient. So that might be where the business model piece starts to come into play. And then the last piece is understanding your numbers.

So if you want to create any level of operational freedom, and my definition of that, by the way, is that you don't have to be there every day, the business runs without you. You can take, you know, a six-week sabbatical, and you've got the right structure, the foundation for that to work. You've got to have those three things super clear. If you don't know where you're going, then it doesn't matter how good your team is, they're going to build something you don't want, or they're going to not know what to do, and it's going to be very inefficient.

If you can't measure the score. Right. If you don't know what winning looks like, if you're not clear on those things, A, your team doesn't know, and there's no way you can go away and sort of be able to have an arm's-length view of performance, right? So that's the first sort of most important piece.

So in answer to the question around, you know, freedom or whatever else, the first piece of that has to be within those components. The second thing I focus on is what's called the profitable scale piece, and there are three elements of that as well. But the key thing here is cash flow generation through recurring revenue models. Yeah.

So you don't want to have a business where, you know, to use the analogy, every time you want to eat, you have to go hunting, right? You want to have something that is predictable, repeatable, and sustainable because, you know, you've gone out hunting once and that entity continues to produce. Someone crudely said once, it's a bit like a cow. You can get the cow for the steak or you can get the cow for the milk.

Steak tastes fantastic, but it only lasts once. I'm a multiple on this recurring revenue, but so many business models rely on things that are a one-off sell, and, you know, it's very hard then when there is a turbulent change in the market. Like during COVID, obviously, I think every single business changed its operational structure in some way. Do you think businesses became leaner and more aware of their operations because of COVID and became better businesses as a result of what was enforced on us?

I think it made people think about their business models, right? So whereas some, particularly some of the businesses that had a lot of, let's call it fat in their businesses, so they had, you know, very expensive offices, they had all sorts of different policies around kind of how traditional work needed to be done through high supervision, whatever that means, right? Whereas, you know, I know businesses that have gone... From a very, very heavy-cost infrastructure to super light and massively profitable because they had to change the way they were operating.

The idea that, you know, we can only do a deal if we meet face to face. Well, that might have been true, but if you can't do it anymore, what are you going to do, right? So I do think that has caused other people to be able to create better businesses because of that, but also it's caused a lot of businesses to go bust because they were too slow to adapt or too slow to see that actually there was a different reality to how they could operate. And is there anything you want to add on the original, just before I dived in about my COVID piece?

You were talking about the structure and the different elements. There are 15 things that—I'll go through some of them. I have a thing called the Exit for Millions Blueprint, which is the 15 things that if I was coming in to buy your business as a private equity firm, I would be assessing against, so people can get a copy of that. It's quite interesting because it talks about owner reliance, right?

So if you are responsible for all the marketing, selling, and delivery in your business, that's unsellable. It talks about a thing called customer concentration. So let's say 80% of your revenue comes from one or two customers. That's pretty much unsellable.

It talks about a toxic brand or a toxic culture. Pretty much unsellable, although it can be fixed. It talks about things like audit-ready financials, right? So those 15 elements are what I call the foundational pieces of a business that has transferable value.

And the idea there, for anyone listening, is that my business is an asset that can change hands to a new owner and not only run well, but continue to grow under new ownership. And if you understand that, so you know how I talked about operational freedom, profitable scale, the third part is transferable value. And so if you want to create your perfect exit, whatever that looks like, understanding those three components is critical. And what they are, just again for context, is what I learned those things in private equity.

This is how private equity would think about an asset when they acquire a business. So as a business owner, if you can understand those now, it sets you up for multiple different options around what an exit could be for you. Yeah, perfect. With or without selling, just to be super clear.

Yeah, I was going to say that. So there'd be a lot of people who have probably sparked interest in terms of thinking, oh, you know, I want to kind of move forward. I would say that the biggest thing that people worry about when they talk about, like, getting the business ready is the financials. I think it's changed as time has gone on because if you think about it, things like Xero and having these online accountancy, I think it's revolutionized the way that people actually do their accounts.

I mean, most businesses now have their own accounts or they'd have someone in the business. What are some of the, like, horror stories or funny stories that you can share about businesses that you've met that, just so that we can put a bit of context in here, because people are probably doubting, you know, like, this isn't clear, this isn't accurate, but, you know, we'd love to hear a kind of like— I'll give you a couple, yeah. I'll give you a couple. I mean, I think anyone listening to this is probably going to cringe at this point.

So I remember I was going to buy a— this was actually pre-COVID, so I'm kind of glad I didn't do it in the end, but I was going to buy a cafe. I do my own sort of acquisitions as well as kind of mentor and advise businesses, and it was in Tampa Bay in Florida. And fantastic cafe, like, it still exists, thank God, post-COVID and everything else like that. It had five separate sites around the area.

And I remember going in to have lunch with the owner, and the food was fabulous, very organic, very natural, fresh, all that sort of stuff. And we were chatting, chatting away, and then I had a sort of site tour, if you like, and we went into the office, and I was asking questions about, oh, so where's everything filed? Because you kind of, again, systems, processes, all of these things are either adding value or subtracting value, and when you're trying to buy a company, you do understand that. Anyway, I said, oh, you know, talk to me about your financials, and she goes, oh, they're all here.

And she opens up, I kid you not, like a cabinet. No. And papers falling out of the cabinet. I'm like, What's this?

She goes, Oh, that's invoicing, it's supplier things, it's whatever. I'm like, You're joking. She goes, No, no. What happens is once a month, you know, my accountant comes in, my bookkeeper comes in and takes all the paper.

And I'm like, Well, where's all that put? And she goes, I don't know where that goes. I think it's in a spreadsheet somewhere.

Oh my goodness. We couldn't, we couldn't actually. So we got to a point, everything else about this business, there's a thing called business attractiveness versus exit readiness. And business attractiveness is from the outside in, so if a business looks great from the outside, whereas exit readiness is the inside out.

And so if we were scoring this business from the outside in, spectacular, like celebrity clients coming in, like all sorts of stuff like that. But inside, a mess. And so we couldn't get to evaluation because we had no idea what that business was making per year. Wow.

That's going to make people feel really good right now, because anyone who's like, I've got half a chance, got half a chance, I've actually got things digital, and things like Hubdoc and Dext have been a game changer because I remember talking to people and again, seeing businesses that looked amazing and me saying like, you know, where are you at, like with the financials? And they'd be like, Oh, you know, I keep all my receipts in this tub. I'm like, What happens to the tub? You've got to keep it for 10 years.

And I was like, Oh my goodness. And then what happens to them? Oh, no, no, I just keep them. So I was like, They're not even going through the business.

And they're like, Do you have to do that? So I think as business owners, when we actually set up, you know, what we're not taught is how to do the financials. So is there any tips, again, around any of these horror stories, feel free to share any more, that people can kind of like check into and think like, I'm not making that mistake. The only other horror story I can sort of give you is around raising sort of debt and borrowing money and things like that.

So I'm not against businesses getting a line of credit and using debt to grow. In fact, I think it's very, very smart when the cost of capital was low and interest rates are low. But again, everything centres around the idea of not knowing your numbers, which is like, as I said, it's that third pillar of operational freedom, right? Know how to keep score.

The trick here, if you like, is if you're a lifestyle business, and I say this with a slight caveat because I don't believe it, but I think you can get away with it a bit more. If you're a lifestyle business and it's about you making money and it's a small business and you've got a tiny team or whatever else, you know, you can get away with things being less precise. I still think you need to have metrics in the business and all that if you want to grow it at all and keep it working, but you can get away with it. The issue is this.

As the business starts to grow, as you get to sort of 15 to 20 employees or more, as you start to bring in more customers, whatever else, it's like that whole saying about it's best to kill the monster when it's small, right? So you should be bringing in, you know, finance capability and escalating financial capability as you scale. So you might start with a bookkeeper, then you go to an accountant, then you start to bring in a finance manager, then you might bring in a fractional CFO as you get into the millions, then you might bring in a full-time CFO as you get into eight figures. And so what you're really doing is you're moving away from counting to being financially aware on what we call the strategic planning.

So that's called financial planning and analysis. So that's the journey. So if you're, depending on where you're at, the trick is to bring in that capability as you need it, but don't be afraid to increase your investment in it because it's going to be crucial not just for a sale of your business, but just so you know kind of everything that's happening and, you know, whether you have a business that's actually working properly or not financially. Yeah, one of the things I always encourage people to do is to kind of get management accounts and understand kind of on a monthly level, like where things are going, and plan according to the financials, not just plan because this is what we want to be doing.

Because the thing is, is that often when I look at a business, I can cut at least maybe 10,000, 20,000, 30,000 out immediately just by looking at some of the things that they've got subscriptions or they've got things they didn't know or things paying for that actually they don't need. So last part of the puzzle, because obviously we've had some of the horror stories. In every podcast I do, I always like to ask the entrepreneur, because we like to share the good, the bad, and the ugly, what was the most embarrassing story in your business entrepreneurial journey? I've got a personal one.

No, I'll do a bit. I'll do— no, the personal one very quickly was I remember when I asked my wife to marry me, I called up what I thought was her father, and it was her brother, and I hadn't asked for the hand, you know, the kind of traditional, you know, is it okay if I ask your daughter to marry me? It was a very late one night. I was calling from New York, and he was back in the UK, and afterwards I found out that I asked the wrong person.

So that's kind of the— That's pretty good. That's not bad, is it? That's not bad. I still, every Christmas, it comes up.

It's like, do you remember that night? We've been doing this for 20 years, man. Can we just drop that story? That'll go to you to the grave for sure.

Yeah. The interesting thing about, particularly when I was in the world of corporate, I made lots and lots of mistakes, and I remember— See if it was embarrassing or not. Probably the most embarrassing thing, I'll share this with you. Back in the day in media, used to be able to get away with anything.

And I was the marketing director for a—most of your women listeners are going to hate this—but I was the marketing director for a magazine called FHM. Oh yeah. Do you know what that is? Yeah.

Yeah. Not quite Playboy, but pretty, pretty out there. And the most embarrassing thing that happened once was they decided to throw my 30th birthday by bringing, let's call it talent in for a lunchtime—let's call it lunch and learn. And I remember no one told the CEO of the media group that that was going on, and so he had someone come in for a meeting, an external person come in for a meeting, who walked past the boardroom that had glass windows up and down and saw this thing going on, and I got this close to losing my job.

Now, had I lost that job, what happened after that? Because we sold the company and I had all this amazing career, that could have been the turning point, like what they call a sliding doors moment. So whether it's embarrassing, whether it's misguided, whether it's whatever else, it was what it was like back then in the early 2000s. Oh my goodness, Nick.

But funny as it is, I know that you are releasing a book, so tell us a little bit about that. Yeah, so we covered, I think, some of it today, actually. It's called Exit for Millions, and it's the private equity blueprint to scaling and selling your business for maximum value. And it's coming out at the end of January, and it's going to cover a few different things.

It's going to cover a little bit of my story in a bit more detail and, you know, the horror stories around that and also the good things about it. It talks about what private equity is in detail, but then it talks about a methodology called Scale to Sale, and it's really all the things that I learned over a decade in private equity about how you can build a business that creates that value and that freedom. So it is for people who do want to build a business that can be sold one day into one of those entities, but there's also a lot in there about scaling, which is valuable as well. Yeah, and I think even if someone isn't even at that point or isn't even sure where they want to go, the fundamentals and principles, it's not going to serve them in a bad way.

It's just good business practice. Exit strategy is good business strategy in my mind. And a lot of the people who come into any of my mentoring programs and things like that, they haven't made the decision to sell, but they like the idea that they have the choice. So everything I like to talk about is, hey, listen, if you want to sell your business for millions, that's an outcome for sure.

But if you don't, you just want to get halfway along the journey and that gives you an amazing life, then that's an exit, right? It's just a different terminology of it. And your podcast, we can see the sign in the back called Scale Up. That's right.

Scale Up. It used to be called Scale Up Your Business and has fantastic guests like Dawn McGruer on it. Absolutely, yeah. But yeah, that's been going for a long time.

So yeah, people can tune into that on iTunes or Spotify. And then the place I hang out, probably similar to you, is LinkedIn. So I always say if people want to message me, just find me on LinkedIn. It's Real Nick Bradley is the kind of link to it, but you'll see me there and send me a message, say hi.

Always like to have people reach out. Yeah, definitely. Well, thank you so much for coming on. And I think the thing is here, it's food for thought, and I really want to kind of leave with this takeaway that what you just said there is, regardless what you're doing in your business, where you're going with whatever direction, all of these principles, all of these techniques are the foundation of best business practice for scaling.

So it gives you options. And if you start now, it means that you're not going to have to think about doing all of these things, you know, if you do later decide to do it. So thank you so much for joining us, and thank you for sharing your embarrassing story. I'm sure people will reach out and message you in relation to that.

That's what they'll ask about now. That's the only thing they'll remember is FHM. Wow, what? Well, thank you so much.

And yeah, remember you can get Nick's book. Where is it going to be available? On website, Amazon? It'll be on Amazon, and I think we've got exitformillions.

com as well. So once that's all live and everything else like that, we can give you the details. But yeah, it's coming out towards the end of January, start of February next year. Well, congratulations.

Thank you. Thanks for listening to Dawn of a New Era, the podcast brought to you in association with the Her Power Community. This initiative was founded by myself, and it's all about empowering female founders to recognize their limitless potential and pursue their ambitions with confidence. Now, there is less than 1.

8% that goes into investing in female-founded businesses, and we are here to make positive change. So come and support us on Instagram at Her Power Community and find out more about what we're doing to support female founders to scale and grow their businesses.

About The Billionaire Brain® Podcast

The Billionaire Brain® Podcast with Dawn McGruer, formerly Dawn of a New Era, explores the psychology, neuroscience and behaviours behind extraordinary success in business, wealth and life.

Through solo insights and conversations with founders, investors, millionaires, billionaires, authors and experts, Dawn explores how identity, thinking and behaviour shape what we create. New episodes are released regularly on Apple Podcasts, Spotify and YouTube.

  • Episode · 152
  • Published · 20 February 2025
  • Run time · 39:20
  • Host · Dawn McGruer

About Your Host

Dawn McGruer is an entrepreneur, 5× founder, award-winning keynote speaker and Forbes Books author of The Billionaire Brain®.

With more than 25 years in entrepreneurship, Dawn's work explores the intersection of founder psychology, neuroscience, wealth, identity and business growth.